A service-oriented mindset – The best boon Same job but different service- time to know the difference! Tell me something. You have called customer service from your phone on a request for a complaint. Let’s consider 2 cases. In one case, the customer service team answered rudely. In another case, they were very hospitable. They asked about […]

Why is the Eisenhower Matrix the best hack for time management? Eisenhower’s time management strategy is one of the most popular in today’s world. Team leaders and individual employees use it to improve time management. It can answer all of a person’s troubles if they are overburdened with tasks. It’s a priceless skill in a society where[…]

Unique Opportunity for Non-IT SMEs The IT world judges SMEs in non-IT businesses as IT-averse and late movers. We believe that it does not hold true, and there is a silver line. There exist savvy SMEs who derive the best from IT investment. There exist SME leaders who take information security extremely seriously. There exist IT managers[…]

Top 5 reasons why your email campaign is not giving results To increase sales in your e-commerce firm, you’ll need to use various marketing methods. Combining them results in massive growth, as developing a loyal community around your business has numerous advantages. The method, however, will only work if all of its components are equally effective. For[…]

These mistakes may be affecting your website bounce rate. What is Bounce Rate? Bounce rate refers to the percentage of visitors who leave your website after reading only one page (or “bounce” back to the search results or referring website). This can happen if a person spends more than 30 minutes on a page. So, what exactly[…]

Saying NO can help you win; know how not to sound arrogant. Do you find it difficult to say no? Saying no can help you win, but sometimes it is difficult to say no to someone without sounding arrogant or insulting. United SMEs has six tips to help you say ‘NO.’ 1) Say Later instead of saying[…]