Crisis management for the sales team when renewals don’t happen According to the general rule of thumb in customer loyalty metrics, it costs 5x more to acquire a new customer than to keep the existing one. And yet, many businesses hit rock bottom in their businesses and the crisis has already danced upon it.  The current world […]

Talk on call as if the listener has met you personally – Business Communion Best practices Priorities for training and development have evolved along with the times. The development of abilities that will help your business should come first. It goes without saying that a successful business depends on a well-trained, motivated workforce. Here are some suggestions[…]